The brand new SAP Services and Support eBook points out SAP's offerings in a transparent, comprehensible way and addresses distinctions involving the necessities of new shoppers and skilled people.
Computer software we support Mission-significant, qualified support and services for the most popular business computer software and database platforms
The SAP Stability Optimization Assistance Portfolio is built to validate and boost the security in the SAP techniques of customers by figuring out potential stability issues and giving recommendations on how to enhance the security from the methods.
Scheduled appointments demand no less than forty eight several hours detect to permit engineers to prepare with the session. See our FAQ for more information.
In case you have any questions on these or other support subject areas, please usually do not wait to Call CIC.
The chat transcript and every one of the attachments will almost always be captured and recorded within your scenario log, whether or not the difficulty is settled quickly or not.
Should the support engineer is not able to solution my query throughout the chat session, will I would like to start out the case submission system yet again? No, When the support engineer is struggling to resolve your challenge at time, they will continue on the case submission method for you.
Dawn ITSM includes over 30 configurable modules. These may be website quickly modified and personalised to meet your demands.
The SAP Down load Supervisor can be a no cost tool that permits you to down load a number of information simultaneously, or to click here agenda downloads to run in a afterwards level in time. Software found in your obtain basket is noticeable inside the SAP Obtain Manager.
SAP Ariba cloud well being which identifies and resolves difficulties that influence the tip consumer experience just before These are noted by our customers.
Created-In Support provides you with proactive and customized recommendations from within your products, gives you guided usage of SAP know-how and support professionals, and minimizes exertion to acquire support customized on your SAP Option.
For those who click here have any questions on these or other support subjects, be sure to don't wait to Get in touch with CIC.
Constructed-In Support gives you proactive and customized tips from inside your products, offers you guided use of SAP understanding and support gurus, and minimizes work to receive support tailored in your SAP Option.
SAP will never boost costs for existing SAP Organization Support contracts all through the Preliminary time period one and very first renewal interval 2.3 After the agreement is out of your Preliminary rate lock SAP may possibly enhance the support price tag by CPI on annually foundation, subject to contract terms.