The adjustment isn't going to stand for an increase in list rates for SAP support offerings. Affected clients and partners are going to be notified in accordance Using the respective locally agreed contractual stipulations. Read the entire statement in English or German.
Take note: Assistance requests are intended for routine jobs with your cloud items, which have been unrelated to unforeseen services delays or disruptions.
You only have to get started on SAP Assistance Connector in the event that the network relationship is not really however in connected position.
You could watch The supply and guide the session via SAP for Me while accessing your case information.
From its inception, SAP's Client Support has stood out for its expanded job over and above bug fixes and difficulty resolutions. Daily duties include solving tickets and resolving concerns, all aimed toward maximizing customer enterprise price, securing investments, and optimizing SAP operations. We've been a proactive business enterprise husband or wife committed to aiding prospects attain their objectives.
In the Main of every flourishing IT Division is really a devotion to providing top rated-notch services to end-customers. But acquiring this necessitates extra than simply perseverance; it calls for the correct applications.
If the support engineer more info is unable to reply my issue throughout the chat session, will I would like to start out the case submission approach all over again? No, If your support engineer is unable to solve your problem at enough time, they'll continue on the situation submission method for yourself.
Am i able to refer again website to your chat session facts at a later on time? Certainly, the chat transcript and all attachments will probably be recorded with your situation log for the convenience.
The SAP Download Manager can be a free Device that helps you to down load multiple information concurrently, or to timetable downloads to run at a afterwards place in time. Program located in your down load basket is obvious inside the here SAP Obtain Manager.
Aid with Person Administration including S-consumer administration, authorization inquiries or password reset assistance
We don’t want to begin listing our services and how incredible we are at our position (because little doubt, you’ve read all of it just before from other IT providers). So alternatively, we’ll Enable our latest consumers do the chatting on their own…
Patches are code-corrections for a selected Model of an SAP solution. Support packages are a set of a number of patches. Last but not least, support bundle stacks are a collection of support offers.
The carousel down below displays most of the possibilities available and can hyperlink you to definitely the correct put - all portion of your cloud membership and/or routine maintenance agreement.
The brand new SAP Services and Support book points out SAP's choices in a clear, comprehensible way and addresses variations between the requirements of recent clients and professional consumers.